Responsible Gaming

Our Commitment to Safe Gaming

At Alpha Finance OOD, we are committed to promoting responsible gambling practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if they feel their gambling is becoming problematic.

Age Verification

We strictly adhere to Irish gambling regulations. All players must be 18 years of age or older to use our platform. Age verification is mandatory during registration. We take the protection of minors very seriously and do not knowingly permit access to anyone under the legal gambling age in Ireland.

Warning Signs of Problem Gambling

If you recognize any of the following behaviours in yourself or someone you know, it may be time to seek help:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount spent
• Neglecting family, work, or personal responsibilities due to gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Borrowing money or using credit to fund gambling
• Experiencing mood swings related to gambling wins and losses
• Failed attempts to cut back or stop gambling
• Using gambling to escape problems or negative emotions
• Loss of interest in hobbies or activities that were previously enjoyable

Self-Help Tools & Player Controls

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Control the maximum amount you are willing to lose during a gaming session or timeframe
• Reality Checks: Receive regular reminders during gameplay to reflect on your activity and time spent
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break from gambling
• Account Closure: Request permanent closure of your account if you wish to stop gambling entirely

To activate any of these tools, please contact our customer support team or adjust settings in your account dashboard.

Support & Help Organizations

If you are struggling with problem gambling, confidential support is available. We recommend reaching out to the following organizations:

Ireland & UK

• Problem Gambling Ireland: A dedicated service for Irish residents offering counselling and support. www.problemgambling.ie
• Gamblers Anonymous Ireland: Free peer support meetings across Ireland. www.gamblersanonymous.ie
• GamCare (UK): Free confidential support and information. www.gamcare.org.uk
• GamStop (UK): National self-exclusion scheme for online gambling. www.gamstop.co.uk

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

Take Action Today

If you believe you may have a gambling problem, please seek help immediately. Problem gambling is a treatable condition, and support is available. Reach out to one of the organizations listed above, speak with your GP, or contact our customer support team for confidential assistance.

Remember: You are not alone, and help is available.